Thank you for choosing to shop with Project EKam. We are dedicated to providing you with top-quality clothing and exceptional customer service. Please take a moment to review our shipping policy, including our "No Return" policy, for deliveries within India and internationally.
Orders are typically processed and shipped within 1-3 business days after payment is received. We offer free shipping on all orders within India.
We work with reliable shipping carriers to ensure secure and timely delivery of your order.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated shipping times may vary depending on your location, typically ranging from 3-7 business days within India. For international orders, shipping times may vary depending on the destination and customs clearance, typically ranging from 7-14 business days.
Please note that these are estimated shipping times and actual delivery times may be impacted by external factors such as weather conditions, customs delays, and other unforeseen circumstances.
Please ensure that you provide us with the correct shipping address during the checkout process.
Project EKam is not responsible for any delays or misdeliveries due to incorrect or incomplete shipping addresses provided by customers.
If you need to update your shipping address after placing an order, please contact us immediately. However, we cannot guarantee that changes can be made once an order has been shipped.
Project EKam is not responsible for lost or stolen packages once they have been shipped and confirmed as delivered. If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim. We are unable to offer refunds or replacements for lost or stolen packages.
We offer international shipping to select countries outside of India. Shipping times and fees may vary depending on the destination. Please note that customs duties, taxes, and other fees may apply for international orders, and these are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees or restrictions.
By placing an order with Project EKam, you acknowledge and accept our shipping policy, as well as our "No Return" policy. If you have any questions or concerns, please contact us before placing an order. We appreciate your support in our mission!